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Community Guidelines and Moderation

Effective date: November 11, 2026

Gorvado is a professional marketplace. These rules keep it useful and safe for wholesale buyers and suppliers.

What we expect

  • Be a real business. Use your real company name, location and contact email.
  • List real goods. Use your own photos, the right condition and category, a real price and the quantity you can actually ship.
  • Keep contacts in chat. Do not put phone numbers, emails or links in titles and descriptions.
  • Be honest in offers. Quote prices and terms you will honor.
  • Respect others. No harassment, threats, hate speech or spam.
  • Follow the law. See Prohibited and Restricted Items.

Reviews and endorsements

When reviews are available, they must reflect a real business experience. Fake reviews, reviews written by the company about itself, buying or selling reviews, and suppressing negative reviews are not allowed, under the FTC rule on consumer reviews and testimonials (16 CFR Part 465). A reviewer who received something of value must disclose it.

Paid placements

Products shown because a seller paid for promotion are labeled Sponsored. Sponsored placement does not mean Gorvado endorses the seller.

How moderation works

  • New products and buying requests are checked before they go live, usually within one business day.
  • We may approve, ask for changes, reject or remove content, and limit or suspend accounts that break these rules or the Terms.
  • When we act on your content or account, we tell you why by email or in your account.
  • Some decisions are made with automated checks (for example contact details in text, sanctions lists and product recall databases); a person reviews every flag before an account is suspended.

Appeals

If you think we made a mistake, you can appeal within 30 days:

  • Rejected product or request: open My products or My requests and click Appeal.
  • Suspended account: use the appeal form.

A different team member reviews the appeal, usually within 3 business days, and we email you the decision.

Reporting

Use Report on any product, company, request or chat. For copyright claims use the DMCA form.